The Christmas countdown has begun…

…and at Hine Chartered Insurance Brokers, we just have a couple of loose ends to tie up as the year draws to a close and the first tin of chocolates is breached.

Our Charity of Choice

As the beneficiary of our 2014 fundraising efforts, we’ve seen how hard those at Francis House Children’s Hospice work towards supporting children with life-limiting illnesses and their families this past year. That’s why we want to continue fundraising for this institution in Didsbury, and the incredible things they do for so many families looking forward into 2015.

For more information about Francis House Children’s Hospice, visit:


We’re closed over Christmas, but help is still at hand

Our team will also be enjoying their Christmas break, meaning that our office will be closed from 5pm on Tuesday 23rd December, and re-opening bright and early at 8.30am to welcome the new year on Monday 5th January.

We hope that you won’t need to make any claims in this time, but if you do while we’re closed, your insurer can still help. Please refer to your policy documents and contact your insurer direct if you need urgent assistance, you’ll find the most common claims helplines below:

Motor Claims

For those clients that have taken our ALPS Motor Claims Service, please ring 0844 848 1200. Alternatively, here is a list of the most common claims helpline numbers:

  • Ageas – 0845 122 3018
  • Allianz – 0800 5875858
  • Aviva (Personal) – 0800 678999
  • Aviva (Commercial) – 0800 246876
  • Axa – 0870 9035999
  • NIG – 0845 3004644
  • RSA (Personal) – 0845 300 3461
  • RSA (Commercial) – 0845 675 0404
  • Zurich – 0800 400641


Household Claims

Here is a list of the most common claims helpline numbers, please check you policy documents to see who your insurance provider is:

  • Ageas – 0845 1223019
  • Allianz – 0844 8710786
  • Aviva – 0800 012345
  • Axa – 0870 9035999
  • Zurich – 0845 3002274

Commercial Property Insurance Claims

Again, please refer to your policy document. Here is a list of the most common claims helpline numbers:

  • Allianz – 0844 8710786
  • Arista – 0844 770 5150
  • Aviva – 0844 8915053
  • Axa – 0870 850 7134
  • LV – 0845 373 1241
  • NIG – 0845 2465602
  • RSA – 0845 0770120

If there are any severe weather warnings to come over the Christmas period, you can keep in the know via the Met Office website to help you avoid bad weather surprises and plan any journeys well in advance: In the meantime, from all the team at Hine Chartered Insurance Brokers, we wish you a safe and Happy Christmas.

Andy Guy
Andy Guy

Hi there! I'm Andy, I'm the Head of Charity and Faith Insurance at Hine Insurance with over 30 years experience.

In my spare time, I'm a trustee of a church and I enjoy walking and getting to grips with the garden.

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